We use industry standard technical and organizational measures to secure the information we store. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don't have the appropriate rights to do so.
Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations. For example, you can remove content that contains information about you using the key word search and editing tools associated with that content, and you can remove certain profile information within your profile settings.
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For more information on how to delete your information, see below.ĭelete your information: Our Services and related documentation (see Atlassian Documentation and Trello Help) give you the ability to delete certain information about you from within the Service. Please be aware that deactivating your account does not delete your information your information remains visible to other Service users based on your past participation within the Services. If you are an administrator and are unable to deactivate an account through your administrator settings, please contact the appropriate support team (see Atlassian, Jira Align, or Trello support pages). Otherwise, please contact your administrator. If you can deactivate your own account, that setting is available to you in your account settings. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.ĭeactivate your account: If you no longer wish to use our Services, you or your administrator may be able to deactivate your Services account. Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your Atlassian account. For more information, see "Managed accounts and administrators" above. Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account. For example, we continue to display messages you sent to the users that received them and continue to display content you provided, but when requested details that can identify you will be removed.
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Information you share on the Services: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.Īccount information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. How long we keep information we collect about you depends on the type of information, as described in further detail below. For the most up to date policy information, always refer to:
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